Privacy Policy

Last updated: January 2026

ShiftFlex ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and password when you create an account.
• Profile Information: Job title, certifications, profile photo, and other details you choose to add.
• Shift Data: Shift schedules, availability, break times, and related work information.
• Communications: Messages, announcements, and other content you send through the app.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process shift assignments, swaps, and scheduling
• Send you notifications about your shifts and team updates
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity

3. Information Sharing

We may share your information in the following situations:

• With Your Organization: Your employer/organization administrators can view your shift-related data.
• With Team Members: Basic profile information may be visible to other members of your team.
• Service Providers: We may share information with third-party vendors who assist in providing our services.
• Legal Requirements: We may disclose information if required by law or to protect rights and safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@shiftflex.app